Returns and refunds
Because most items are handmade or made to order, returns and exchanges are generally not accepted for change of mind, incorrect size selection, or ordering the wrong item.
Custom and personalized items are final sale unless the item arrives damaged, defective, or there was an error on my part.
If there is a problem with your order, please contact me within 7 days of delivery and include photos when possible. If your item was damaged or made incorrectly, I will work with you to provide a replacement or appropriate refund.